SKILLS
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Website/App redesigns and digital transformations.
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Design thinking (user goals, journeys, prototypes, testing).
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Scoping/Managing multiple projects from plan to launch.
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Working with C-Level executives to drive change.
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Spearheading design processes that drive innovation.
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Growing, leading, and coaching high-achieving teams.
EXPERIENCE
Shatterproof
Vice President, Digital Marketing
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Redesigned Shatterproof.org & TreatmentATLAS.org to reach millions with lifesaving resources.
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Responsible for all digital channels (web, email, social). Raised $4M+ to support Shatterproof work.
AARP
Member Experience Consultant
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Oversaw a cross-functional team of 50+ to unify digital experiences used by millions of customers.
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Partnered with stakeholders throughout the organization to align on digital transformation priorities.
U.S. Holocaust Museum
Associate Director, Digital Engagement
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Built digital products to expand and diversify Museum’s audience, increasing engagement 40%.
Choice Hotels
Senior Manager, UX Team
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Oversaw all web and mobile products ($1B revenue/year).
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Managed researchers, interaction & visual designers, UI coders, and PMs. Grew team from 2 to 8.
Apollo Education Group
Senior Designer/Program Manager
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Redesigned Phoenix.edu products to increase usability for hundreds of thousands of students.
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Facilitated C-level decision-making for projects over $1M.
Travel Channel Media
Senior Digital Program Manager
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Oversaw all digital projects (30+ per year).
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Led a $4.3M redesign of TravelChannel.com (7 staff/3 vendors in several countries).
National Geographic
Digital Project Manager
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Redesigned the National Geographic websites to improve content delivery and audience reach.
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Reimagined the Complete National Geographic, a digital copy of 120 years of magazines.
Booz Allen Hamilton
Digital Project Manager
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Created a digital strategy for the Smithsonian Natural History Museum to share 26M objects digitally.
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Oversaw digital transformation engagements at Office of Personnel Management, Homeland Security, and Treasury.
Hallmark Cards
UX Designer
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Designed digital products - including membership, ecards, flowers - and led UX testing to ensure ease of use.
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Created store location functionality to drive online traffic to offline store locations.
EDUCATION
Georgetown University
MBA, Marketing and Operations
Creighton University
BSBA, Information Systems
TOOLS & CERTIFICATIONS
Tools
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Design/UX: Adobe Photoshop, Visio, Axure, UserTesting.com, Optimal Workshop. Experience managing a UX lab.
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CMS and Analytics Tools: Adobe Experience Manager, WordPress, Drupal, Google Analytics, Adobe Analytics.
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Certifications: Project Management Professional (PMP) and graduate of the Travel Channel Video Academy.
Certifications
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Project Management Professional (PMP) and graduate of the Travel Channel Video Academy
2020 - 2024
2017 - 2020
2012 - 2014
2008 - 2010
2007 - 2008
2005 - 2008
2000 - 2003
2005
2000
2015 - 2017
2010 - 2012